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Frequently Asked Questions


Setting up your infusion therapy with us is as easy as a phone call.

Step 1: Call us and we’ll take it from there!
Step 2: We’ll coordinate with your doctor.
Step 3: With insurance approval, we can often get your initial consult scheduled on the same day as your first infusion.

The transition to our office is as simple and stress-free as possible. Once we’ve contacted your doctor and receive all the necessary information about your infusion treatment, we’ll arrange all your referrals, authorizations, copay programs, and anything else needed to get you started. As soon as we receive approval from your insurance carrier, if they allow, we schedule your consultation and infusion on the same day.


There are many benefits to choosing us for your infusion therapy. Here are the top reasons clients prefer coming to American Infusion Centers!

  • On-site MDs - we are a proactive medical team, not a reactive clinical team 
  • Available 6 days a week with convenient extended hours during evenings and weekends
  • Affordable infusion therapy through copay assistance programs, which we set up for you
  • We accept 99.9% of all insurance carriers
  • Convenient locations across New York City 
  • Comfortable and private setting
  • Wi-Fi, iPads, and Netflix with complimentary refreshments

We accept 99.9% of all insurance carriers. Please feel free to call our office with questions about coverage. We try to take away that headache from you.


Top 5 drugs

What are infusions/treatments for Crohn's disease?

Entyvio (Vedolizumab) and Remicade (Infliximab) are the most frequently prescribed drugs by doctors sending their patients to American Infusion Centers for Crohn’s disease.

What is the difference between psoriasis and psoriatic arthritis?

Psoriatic arthritis is a type of arthritis that may affect people who have psoriasis. However, not every person who has psoriasis will develop psoriatic arthritis. Though both psoriasis and psoriatic arthritis are caused by your immune system mistakenly attacking your healthy cells, psoriasis results in patches of scaly, red, or white skin called plaques, while psoriatic arthritis causes joint swelling and pain that can result in long-lasting damage.

What is infusion therapy for psoriasis and psoriatic arthritis?

Remicade (Infliximab) and Simponi Aria (Golimumab) are treatments most prescribed for psoriasis and psoriatic arthritis.

What is infusion therapy for rheumatoid arthritis?

Orencia (Abatacept) is a prescription medication used to treat moderate-to-severe rheumatoid arthritis (RA) and other diseases by blocking the inflammation-causing activity of T-cells that can damage to your bones and joints.

What are rheumatology infusion drugs?

At American Infusion Centers, we use Remicade (Infliximab), Rituxan (Rituximab), Orencia (Abatacept), Simponi Aria (Golimumab), and other drugs for rheumatoid arthritis.

What is an infusion for lupus?

At American Infusion Centers, we use Benlysta (Belimumab) and IVIG (Intravenous Immunoglobulins) and other drugs for Systemic Lupus Erythematosis.

What is Remicade?

Remicade (Infliximab) is a monoclonal antibody that can treat various autoimmune diseases, including rheumatoid arthritis, psoriatic arthritis, plaque psoriasis, ankylosing spondylitis, Crohn's disease, ulcerative colitis, and other diseases by binding to and neutralizing TNF-α, a chemical messenger and a significant part of the autoimmune reaction, preventing it from interacting with its receptors on the cell.

What is Ocrevus?

Ocrevus (Ocrelizumab) is an immunosuppressive drug and humanized anti-CD20 monoclonal antibody that targets CD20 protein on B lymphocytes and is used to halt the progression of multiple sclerosis (MS) and prevent relapse.

What is Entyvio?

Entyvio (Vedolizumab), a therapeutic monoclonal antibody that binds to and blocks integrin α4β7 resulting in gut selective anti-inflammatory activity, can be used for the treatment of various bowel disorders including ulcerative colitis, Crohn's disease, and other diseases.

What is Tysabri?

Tysabri (Natalizumab) is an immunosuppressive drug and humanized monoclonal antibody, administered by intravenous infusion every 28 days, that can used to treat multiple sclerosis (MS) by targeting the cell adhesion molecule α4-integrin on white blood cells involved in inflammation.

What is Rituxan?

Rituxan (Rituximab) is a prescription medication and monoclonal antibody used to treat certain diseases including Non-Hodgkin’s Lymphoma, Chronic Lymphocytic Leukemia, Rheumatoid Arthritis, Granulomatosis with Polyangiitis (GPA) (Wegener’s Granulomatosis), Microscopic Polyangiitis (MPA), and other diseases by binding to the protein CD20 on the surface of immune system B cells triggering them to undergo cell death.

What is Benlysta?

Benlysta (Belimumab) is a biologic therapy specifically designed to treat lupus, a systemic autoimmune disease, by binding to B-lymphocyte stimulator (BLyS) and preventing it from stimulating the autoreactive B cells that attack your body.

What is IVIG?

Intravenous immunoglobulin (IVIG) is a blood product containing immunoglobulin G (IgG), an antibody produced by plasma cells, prepared from the serum of at least one thousand blood donors that can be used to treat patients with antibody deficiencies or inflammatory and immune disorders, including Guillain–Barre syndrome, myasthenia gravis, systemic lupus erythematosis (SLE), rheumatoid arthritis, and other diseases.

What is Nucala?

Nucala (Mepolizumab) is a prescription medication and monoclonal antibody used to treat a particular kind of asthma called eosinophilic asthma through the targeting of eosinophils, which lowers their count in the blood and subsequently prevents airway inflammation and related symptoms.

What is Orencia?

Orencia (Abatacept) is a prescription medication used to treat moderate-to-severe rheumatoid arthritis (RA) and other diseases by blocking the inflammation-causing activity of T-cells that can cause damage to your bones and joints.

What is Reclast?

Reclast (Zoledronic acid), a bisphosphonate that blocks the activity of osteoclast cells and thus decreases the breakdown of bone, can be used to treat osteoporosis and other diseases.

What is Simponi?

Simponi Aria (Golimumab) is a prescription medicine and monoclonal antibody used to treat rheumatoid arthritis (RA), psoriatic arthritis (PsA), ankylosing spondylitis (AS), and other diseases by targeting and blocking a protein called TNF, which is often overexpressed in people with autoimmune diseases and contributes to the damaging inflammation that harms joints.

What is Xolair?

Xolair (Omalizumab) is a prescription medicine and monoclonal antibody that can treat asthma, chronic idiopathic urticaria, and other diseases by binding to the IgE allergic antibody in the blood stream and interstitial fluid thus neutralizing it and inhibiting its inflammatory effects.

What is Inflectra?

Inflectra (infliximab-dyyb), a biosimilar to Remicade, can treat various autoimmune diseases, including rheumatoid arthritis, psoriatic arthritis, plaque psoriasis, ankylosing spondylitis, Crohn’s disease, ulcerative colitis, and other diseases by binding to and neutralizing TNF-α, a chemical messenger and a significant part of the autoimmune reaction, preventing it from interacting with its receptors on the cell. Inflectra has been shown to be essentially identical to Remicade, with no clinically meaningful differences in terms of efficacy, immunogenicity, safety, and purity.

What is Avsola?

Avsola (infliximab-axxq), a biosimilar to Remicade, can treat various autoimmune diseases, including rheumatoid arthritis, psoriatic arthritis, plaque psoriasis, ankylosing spondylitis, Crohn’s disease, ulcerative colitis, and other diseases by binding to and neutralizing TNF-α, a chemical messenger and a significant part of the autoimmune reaction, preventing it from interacting with its receptors on the cell. Avsola has been shown to be essentially identical to Remicade, with no clinically meaningful differences in terms of efficacy, immunogenicity, safety, and purity.



Yes, you keep your doctor and we are continuously in contact with them ensuring you receive the medications they ordered for you.



We are working diligently to keep our clients and staff safe, especially during the Covid-19 pandemic. Please review our guidelines here: Covid-19.


NYC Uptown
Monday – Friday:  8:00 AM to 6:00 PM
Saturday: 9:00 AM to 4:00 PM

NYC Midtown
Monday – Friday:  8:00 AM to 6:00 PM
Saturday: 9:00 AM to 4:00 PM



Please visit the location most convenient for you:

NYC UptownNYC Midtown 


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Please contact the front desk at the NYC location you frequent, and they’ll help you reschedule your appointment.


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What our clients have to say.

"Dr. Gelfand and his staff are professional and supportive. I have always had a good experience, and I go on a quarterly basis for iron infusions. It is always easy to make appointments and I love the new midtown location - spacious and easier to get to. Dr. Gelfand has always been available to talk about any concerns and answer my questions."

Jo N.

"Dr. Gelfand and his staff are outstanding/A+++. I’ve been a patient for almost seven years, and my experience has always been positive, pleasant and reassuring. AIC provides exceptional treatment, advice, and personal, compassionate care. Highly recommend."

B. C.

"I started going to AIC this year and I can’t believe how much better my experience is as a result. AIC’s facility is modern with comfortable seating and nice decor. The chairs are padded leather with controls and so comfortable you could fall asleep in them. (I used to sit in a hard chair for three hours.) The staff and nurses are incredibly attentive and nice, always offering me blankets and other items. There is free tea, coffee, cocoa, magazines and other items to make you as comfortable as possible. And there is room for my husband or another family member to accompany me. Overall, this is as good an experience as you can possibly have under the circumstances and I’m very glad I switched!"

Sylvia L.

"Aside from being a brilliant Doctor, Dr Gelfand is the most caring, compassionate Doctor I have ever known."

Debirsh B
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