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Frequently Asked Questions

Setting up your infusion therapy with us is as easy as a phone call.

Step 1: Call us and we’ll take it from there!
Step 2: We’ll coordinate with your doctor.
Step 3: With insurance approval, we can often get your initial consult scheduled on the same day as your first infusion.

The transition to our office is as simple and stress-free as possible. Once we’ve contacted your doctor and receive all the necessary information about your infusion treatment, we’ll arrange all your referrals, authorizations, copay programs, and anything else needed to get you started. As soon as we receive approval from your insurance carrier, if they allow, we schedule your consultation and infusion on the same day.

There are many benefits to choosing us for your infusion therapy. Here are the top reasons clients prefer coming to American Infusion Centers!

  • On-site MDs - we are a proactive medical team, not a reactive clinical team 
  • Available 6 days a week with convenient extended hours during evenings and weekends
  • Affordable infusion therapy through copay assistance programs, which we set up for you
  • We accept 99.9% of all insurance carriers
  • Convenient locations across New York City and New Jersey 
  • Comfortable and private setting
  • Wi-Fi, iPads, and Netflix with complimentary refreshments

We accept 99.9% of all insurance carriers. Please feel free to call our office with questions about coverage. We try to take away that headache from you.

Yes, you keep your doctor and we are continuously in contact with them ensuring you receive the medications they ordered for you.

We are working diligently to keep our clients and staff safe, especially during the Covid-19 pandemic. Please review our guidelines here: Covid-19.

NYC Uptown
Monday – Friday:  8:00 AM to 6:00 PM
Saturday: 9:00 AM to 4:00 PM

NYC Midtown
Monday – Friday:  8:00 AM to 6:00 PM
Saturday: 9:00 AM to 4:00 PM

NJ Jersey City
Monday – Friday:  9:00 AM to 5:00 PM

Please visit the location most convenient for you:

NYC UptownNYC MidtownNJ Jersey City

You can pay your bill in one of the following ways:

Please contact the front desk at the NYC or NJ location you frequent, and they’ll help you reschedule your appointment.

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What our clients have to say.

"Dr. Gelfand and his staff are professional and supportive. I have always had a good experience, and I go on a quarterly basis for iron infusions. It is always easy to make appointments and I love the new midtown location - spacious and easier to get to. Dr. Gelfand has always been available to talk about any concerns and answer my questions."

Jo N.

"Dr. Gelfand and his staff are outstanding/A+++. I’ve been a patient for almost seven years, and my experience has always been positive, pleasant and reassuring. AIC provides exceptional treatment, advice, and personal, compassionate care. Highly recommend."

B. C.

"I started going to AIC this year and I can’t believe how much better my experience is as a result. AIC’s facility is modern with comfortable seating and nice decor. The chairs are padded leather with controls and so comfortable you could fall asleep in them. (I used to sit in a hard chair for three hours.) The staff and nurses are incredibly attentive and nice, always offering me blankets and other items. There is free tea, coffee, cocoa, magazines and other items to make you as comfortable as possible. And there is room for my husband or another family member to accompany me. Overall, this is as good an experience as you can possibly have under the circumstances and I’m very glad I switched!"

Sylvia L.

"Aside from being a brilliant Doctor, Dr Gelfand is the most caring, compassionate Doctor I have ever known."

Debirsh B
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